The screws are fiddly and the engineering is intricate, which becomes apparent as soon as I’ve swapped a pen for a miniature screwdriver. For the Guardian it takes an hour, even with supervision. There are other basic equipment needs: three different screwdrivers a magnetic mat a heat gun (to loosen the glue that attaches the screen to the phone) and plectrum-like plastic pieces to lever out parts.įor a well practised technician like Junaid the process takes 20 minutes. The brothers kindly let an unskilled Guardian reporter into their shop to try to replace the screen on an old iPhone 12, with Junaid patiently supervising what soon becomes a jumble of tiny screws and pinch-eyed concentration.įirst of all, you must don some protective goggles and a pair of latex gloves (to shield yourself from the broken screen’s glass). They run Sarasfix in central London and do their best to keep phones out of the bin.

Junaid Syed, 31, and his brother Jawad, 33, have the knowledge and experience to fix an iPhone. Right-to-repair campaigners may have won a victory when Apple said it would make repair kits for iPhone 12 and iPhone 13 handsets available to the public next year, but I am learning it will not be straightforward for the rest of us.Īpple itself stressed that its new service would not be for have-a-go enthusiasts but for “individual technicians with the knowledge and experience to repair electronic devices”.

Instal the new for apple Broken Pieces